Buying a car is an exciting proposition. A bit daunting... but exciting nevertheless.
Most car buying habits have been well documented especially in the Indian scenario. You normally move from a two wheeler to a hatchback, hatchback to a mid-class sedan, then to a luxury sedan and so on. SUVs, XUVs and now even LUVs fall somewhere along that line based on needs, occupation, and finally the brag value!
But that's so much theory.
In practical terms that's really not how you buy a car in India.
You check the car for its features and ask around for the best dealer and the most dependable service. And if you have to choose, the dealer and the service wins way over that fancy set of wheels that you so wanted.
This is a known fact.
But then some times there are new entrants in the market and you trust the brand name, the lineage that it brings with the name and what you've heard about from the media.
And you succumb.
NB, a colleague was on the quest for a new car. Decided to go in for a Nissan Sunny. The excitement seemed to end once the decision was made.
Even the pre-sales service was poor. Many follow ups later the car was handed over at a time inconvenient to him. Minus the desired seat covers.